Reservations & Agreements


Learn proper procedures for taking reservations online and offline, bookings, and deposits and payments, as well as the proper contracts and documents needed for luxury car rental.



The meticulous organization and the possession of accurate documents are key pillars for smooth business operations in a high stakes world where luxury car rentals take place. In order to ensure a smooth transaction, avoid the risk of theft and protect itself from potential litigation, luxury car rental companies should prioritize collecting and maintaining all appropriate documents in order to serve luxurious assets and quality clients.

Car reservations and agreements are integral to the car rental industry, involving various responsibilities such as handling customer inquiries, explaining rental terms, processing documents, and ensuring vehicle maintenance. Rental agents and travel agents play key roles in this process, requiring skills in customer service, communication, and reservation management.